Frequently Asked Questions

Surveys on this topic have indicated that most students do much of their studying in their residence hall room. There are other relatively quiet areas available in all residence halls, including the computer sites, Community Learning Centers and lounges. Each hall has established quiet hours as well. Generally, these are 11 pm to 8 am Sunday through Thursday and 12 midnight to 9 am on Friday and Saturday. Additional "24 hour" quiet hours may also be in effect during exams.

Each traditional residence hall has an LSA Academic Advisor and a Peer Academic Success Specialist (PASS) assigned to it. Learn more about academic support.

First-year students do not select a specific residence hall.  All applications received by early May are given a random number to determine the order of housing assignments, and then assigned based on applicant preferences.  After early May, applications are assigned in order that they are received.

Like tuition charges, your housing invoice will come to you as an ebill. If you have questions about your housing bill, please contact Housing Business Services.

All students living in the residence halls are charged room and board fees, a hall government fee, and a residential computing support and activation fee. These fees will appear on the electronic student account statement. In addition, students may choose to have cable television, get private technical support, sign up for long-distance telephone services, and/or pay for residence hall parking. The cost of these services will appear on the student account. Learn more about rates and billing.

Students may cancel their room and board contracts if they are not enrolled or if they withdraw from the University. Learn more about undergraduate contract termination.

Residence hall contracts are sent to new students' umich email in mid- to late summer. If the student wishes to reside within University Housing, the contract must be accepted and submitted within five days from the date the contract is sent.

Resident Advisors (RAs) are student staff who live in the halls and help build friendships and community among the other residents. The number of RAs is based on the overall size of the hall population and the physical layout of the location.

RAs are trained to respond in a number of areas, including how to build inclusive, engaging communities that address the needs and interests of residents. RAs, along with Diversity Peer Educators (DPEs) and Peer Academic Success Specialists (PASS), are also trained in diversity and social justice, academic issues, conflict resolution, and crisis response. Essential to the training of the residence staff is connecting them with the many resources and support services on the campus.

We encourage students to take ownership for their own well-being in the community. In the event of a conflict, this begins by talking with the roommate. The RA is on hand to assist in this process, to help students arrive at agreements and to promote psychological and social learning and development. Professional live-in Hall Directors in each building are also prepared to assist when needed.

Our residential staff members work to keep residents informed of the many opportunities to "get involved" in the residential communities. Soon after arriving on campus, the Resident Advisor (RA) contacts students to get to know them. In this way, activities and discussions can be planned that will help students connect with other hall residents who share their interests. Our hope is that, by the end of the year, students will be actively involved in residence hall opportunities. We also encourage students to visit their Community Center to meet and interact with others.

We define community as an environment that fosters academic, cultural, intellectual, personal, and social development of students in support of one another. This environment is a safe, inclusive place where healthy conflict is accepted as part of the development process. Most important in these communities is that all students within them take ownership for all aspects of the space in which they live. Learn more about Community Living at Michigan (CLAM).

We don't recommend bringing a printer because each student gets a printing allowance and printers just take up space in your room. If you really need one, you can always add it later. 

MPrint is U-M's Web-based printing service, which allows campus community members to print from their Internet-enabled on- or off-campus computer to any networked campus printers. Whether you're using a desktop or laptop computer, you can print to MPrint.

No. In fact, routers are prohibited because they can cause difficulties in accessing the network and can even cause network failure throughout the residence hall. Refer to the ResComp policies and procedures for more information.

Each room is equipped with Ethernet, but the number of connections varies by residence hall. Students should check their Networking Guide (a printed resource provided during move-in and available online) to determine if they will need a hub for additional Ethernet connections in their room.

Wireless access points are currently available throughout the majority of our residential areas. Northwood Apartments have limited wireless access.

View a list of all wireless locations in the residence halls.

About half the residence halls do not have dining facilities, but it’s not much of a walk to the nearest one. Residential students with meal plans may dine at any of the residential dining facilities, which makes it very handy to get to a meal from anywhere on campus. Refer to the Dining Options, Menus, & Hours page.

We make every effort to inform diners of entrée ingredients that are associated with common food allergies. Detailed lists of these foods by allergen can be found on our Food Allergies page. In addition, students with food allergies and special dietary needs are invited to consult with our registered dietitians to make sure their dining and nutritional needs are met. Learn more about nutrition services.

Yes. Every residence hall offers vegetarian and vegan options at every meal. In addition, the East Quad dining hall offers expanded vegan and vegetarian entrée options produced with organic food from local farmers.

Yes. Menus for each residence hall are available online.

The hours of operation vary by dining hall. Generally, the dining halls are open from 7:30 a.m. to 9:00 p.m., with adjusted hours for the weekends; students should consult the Dining Options, Menus, & Hours page for hours of operation. Residential cafés offer extended dining hours, with several open as late as 1:00 a.m.

There is a dining hall in or near every residence hall. Students may dine at any of the residential dining halls. Martha Cook Building and Henderson House are restricted to residents of these buildings. Learn more about dining services. Check out our maps if you need directions.

While students are welcome to eat as much as they like within the Dining Hall, the only items that can be carried out of the Dining Hall are a piece of fruit or a dessert. Students may not remove any kitchen equipment or utensils, such as china, flatware, or silverware. Bringing containers into the Dining Hall for use in removing food is prohibited. We encourage students who don’t have time to enjoy a meal within our Dining Halls instead to ask for a Meal-To-Go.

Students can review open positions and complete an online application on this site.

Yes. Students can apply for jobs in our summer camps, at Northwood Community Apartments, Housing Facilities, Housing Information Office, Housing Information Technology Offices/ResComp, Community Centers and as residence hall staff. Information about all Housing job opportunities are available online.

No. Modular furniture may not be stored or used outside its original room.

No tools are required. Steel pins are provided and must be used in all stacked configurations to position the pieces and lock them together. Instructions for lofting the furniture are readily available during move-in or you can review them here. Safe lifting techniques are recommended.

Planning your living space at the University of Michigan is an exciting part of the college experience.

Each residence hall room has one, two, or three beds (depending on the room size), a desk and chair for each resident, a closet and/or dresser, computer data port, wastebasket, recycling tote, window treatments, and overhead lighting.

Note: All beds are extra-long twin size.

Here you’ll find everything you need to know to make your room your own.

Mosher-Jordan, Stockwell, North Quadrangle, Couzens, Alice Lloyd and East Quadrangle halls have central air-conditioning. University Housing will install an air conditioner in your residence hall room if you have allergic rhinitis and/or asthma. Medical documentation is required.

There is cable television in some residence hall lounges.

The residence hall facilities staff cleans and maintains community bathrooms. Students with non-community baths, such as Baits Houses, North Quad, and Northwood III, clean their own bathrooms.

Most halls have community bathrooms; Baits Houses and North Quad have suite-style bathrooms and Northwood III has private apartment bathrooms, shared by a small number of students.

The University does not offer these services. Students may arrange for a private laundry service. For security reasons, private housekeepers are not permitted inside the residence halls.

Each residence hall has its own on-site laundry facilities that accept coins or Blue Bucks (the University's electronic campus currency). The washers cost $1.25 per load and dryers cost $1 per load. Residents must provide their own laundry detergents and dryer sheets. There are no laundry supply vending machines available. Not all laundry rooms have change machines.

Very few residence hall rooms have private bathrooms. Baits Houses and North Quad feature suite-style rooms with adjoining baths. Northwood III has private apartment bathrooms.

No. Students are welcome to bring their own (must be <800 Watts) or rent a combination refrigerator/microwave unit. We do not rent just the solo microwave.

Many halls include a kitchen for use by all residents.

Most students choose to live on campus for one or two years, but there are some who stay on campus through their senior year.

The only residence halls not available to first-year students are Stockwell Hall, which has a community focus on the sophomore year experience, North Quadrangle Residential and Academic Complex, and Cambridge House within West Quadrangle. As space is available, transfer students are usually eligible for any hall that is appropriate to their class level (i.e. older students will not be assigned to first-year-only halls).

It depends on the room type. There are singles, double rooms (two students), triples and even some quads (four to a room or suite).

You can search for any student, faculty or staff member on the U-M homepage. In the search box, enter the student’s name and choose directory. Some students choose not to share their contact information.

There are areas designated within South Quadrangle and Martha Cook residence halls for students in the Honors Program. Dedicated space allows students with common goals to live near each other and offer support.

All spaces in undergraduate housing are designated as non-smoking. In addition, residents and guest of “sub-free” rooms—including anyone over 21—agree to keep their room or apartment free from substances that have the potential to damage their health or the community. These substances include alcohol, tobacco products (including smokeless), illegal drugs, drug paraphernalia, and illegally obtained prescription medications. Learn more about substance free rooms. Explore our substance free policies in Community Living at Michigan. Approximately one quarter of all student rooms are designated as substance-free each year.

The occupancy of Michigan’s residence halls ranges from 75 to over 1300 students. The larger halls are divided into smaller units or “houses” and some are further divided by floor. This creates smaller communities, making it easier for students to get to know one another and to create a sense of belonging.

Approximately 60% of the freshman class lives in Baits, Bursley, or Northwood, all located on North Campus. With so many freshman in-residence, it offers lots of opportunities to meet new friends. Numerous organized activities take place in the North Campus student union, Pierpont Commons, and in the North Campus halls and other venues.

There is considerably more “green space” and easy access to bike and hiking trails.

North Campus is a short, free bus ride from other part of the Ann Arbor campus. University buses run frequently throughout the day and well into the early morning hours.

Learn more about North Campus. You can also learn about the Truth about North Campus from students themselves.

We cannot guarantee space availability for returning students. Students who register for Housing Sign-Up receive a selection time based on priority, with students who have lived in University Housing 2 or fewer terms having the highest priority. Look for Housing Sign-Up information in the News & Events section on this site as it becomes available.

Students are not required to live on campus -- although about 97 percent of first-year students choose to live in University Housing for the community, convenience and security.  Living on campus is a big advantage in making the transition to university life.

Please contact your hall’s Facilities Manager.

There should be a telephone number on the machine or on a nearby wall plaque. You can call the posted number or contact your hall’s Community Center.

Please contact your hall’s Facilities Manager.

A meal plan includes a set number of meals (block plans) or an unlimited number of meals (unlimited plans) each term. In addition, each plan includes a specified amount of Dining Dollars. Meal plan balance information is electronically loaded onto the student's Mcard. Whenever the card is used, the student's meal plan account balance is automatically debited. Learn more about Meal Plans.

Students can select a meal plan when they receive their contract. You can change your meal plan choice during the first month of each term. There is no time limit to upgrade your plan—you can do that anytime during the semester.

Yes. We use per-term pricing because student dining needs and habits change over time. This allows you to choose the best possible plan for each term.

The Basic Plan; however, we advise a consultation with Financial Aid to determine the specifics for the given scholarship.

Yes. Students may change meal plans during the first month of each term when they have a better sense of their dining needs and habits. Learn how.

And if a student decides to upgrade their plan, they can do that any time during the semester.

Yes. Off-campus students are welcome to buy any of the residential meals plans, or they can choose an optional meal plan.

Because our residential dining halls feature "all you care to eat" dining, when students enter the dining hall, they are charged for a full meal, so the cost of a beverage is the same as that of a four-course meal with two or three helpings. Unless you opt for an Unlimited Meal Plan, a more cost-efficient choice when making small purchases is to choose Dining Dollars or Blue Bucks at the residential cafés or Union eateries.

Unused meals and Dining Dollars transfer from fall to winter meal plans. At the end of the winter term, unused meals and Dining Dollars are forefeited.

Yes, purchases can be made with cash, Blue Bucks, and Dining Dollars.

Fall Term: Blue Bucks left in your account will automatically carry over to the Winter term.

Winter Term: Blue Bucks balances in excess of $5 at the end of this term will be credited back to your Student Account. If you are not registered for the Spring or Summer terms, you may request that your balance be carried over to the Fall term by contacting hsg-bluebucks@umich.edu.

Learn more about Blue Bucks and Dining Dollars.

A secure online site is used for all meal plan account management. Click the "Students and Staff Login" link at the upper-left corner of the MyPlan page. A U-M uniqname and password are required to log in. There, students can check their account balances, change meal plans, and add Blue Bucks to their account.

You can visit the MyPlan page 24/7 or visit one of our MyPlan service centers:

  • Mcard Center-Central Campus, 1011 Student Activities Building, Hours: 8 AM - 5 PM, Mon-Fri, contact 734.763.4632
  • Mcard Center-North Campus, Room B430, Hours: 12:30-4 PM, Mon-Fri, contact 734.763.6294

Up to ten guest logins can be added to one Blue Bucks account. You can create a guest account for family members or others by logging into your account on MyPlan and selecting "Grant Additional Access" in the left menu. Click the "Add" button under the table. Enter the email address, then select guest access options. Finally, click the "Add" button under the Actions header to save the guest email address. A confirmation email will automatically be sent to that address. Those with access are able to check balances and add Blue Bucks to the account. 

You can change your MyPlan Family or Guest Account password by choosing "Change Guest Password" from the left menu.

If your friend or family member is not receiving their confirmation email from MyPlan, it may have been blocked by their spam filter. Ask them to check their junk mailbox. In the future, add noreply@jsatech.com and Hsg-mealplans@umich.edu to the accepted list to avoid these problems.

The owner (student) of the MyPlan account can send a new password by removing your email address from the "Grant Additional Access" menu and readding it. You will receive another confirmation email with another automatically-generated password.

The Low Balance Warning is a MyPlan feature that sends an email alert when Blue Bucks and Dining Dollars are running low. To receive these alerts, click the "Low Balance Warning" link in the left menu. Choose the accounts and set minimum balances that will trigger an alert. Enter the email address or addresses to which you would like alerts sent, and click "Save". You will receive an email from MyPlan about your low balance each day until you either replenish your funds or cancel your request for notification.

Move-In (4)

Unfortunately, due to space limitations, there are no storage facilities available for residents' personal property. There are commercial storage facilities throughout Ann Arbor.

During certain move-in periods, student volunteers called Move-In Makers are present at most buildings to assist.

The residence halls will not be available for individual move-in until August 28. Individuals arriving prior to the 28th should secure off-campus lodging for that period.

Many students are involved in activities (such as cheerleading, marching band, ROTC, or a job in the dining halls) that require them to be on campus before Move-In officially begins. Each program works differently, so you will want to contact that program's coordinator directly to find out the special plan for your group.

Move-in dates are included in the contract that will be mailed to you in late summer.

M Care Package, a University Unions  offers balloons, edible gifts, birthday cakes, snack packs, and welcome packages.

The Residence Hall Linen Program, sponsored by our Residence Hall Association (RHA), offers extra-long twin linens, matching towels and other room essentials.

Yes, cable TV is automatically activated and charged per room, per semester. If students prefer not to receive cable TV service, they must cancel online at by the Friday following the first day of classes.

If you want to cancel your cable television service, you can do so online:

Toasters, toaster ovens, and space heaters are prohibited items. Coffeemakers with an automatic shutoff are allowed. 

Northwood Apartments may have different regulations. Please refer to Community Living at Michigan for details.

One refrigerator rental option is a combination refrigerator, freezer, and microwave unit. Learn more.

Students may have one refrigerator per room that is up to 5.5-cubic foot capacity and/or uses up to 1.5 amps of electricity. Microwaves should be 800 watts or less.

Generally the answer is no, but students are welcome to bring their own carpeting or area rugs. There are a few rooms, such rooms in Cambridge House and Vandenburg House, that do still have carpet.

Items such as photos or bulletin boards may be attached to walls using no nail-type picture hangers. No items may be permanently attached to any part of the room. If there is a question about a decoration, the resident should check with Housing staff.

Yes. Most students choose to bring their own computer; some also bring a printer. We don't recommend buying or bringing a printer because each student is allocated 400 print pages per academic term, and can print directly from their own computer.

In early August, students receive their room and roommate assignments as well as approximate room dimensions. They can also go online at that time for basic room information.

Yes. This site offers an overview of the types of items you might want to bring to outfit your room. Items that are not permissible are covered in the Community Living at Michigan booklet.

You and a friend can apply to be roommates; otherwise Housing will make roommate assignments randomly. The overwhelming majority of roommate assignments develop into good relationships. Our philosophy is to encourage roommates to work through initial concerns and perceptions of each other rather than expecting a roommate switch.

First-year students are placed throughout most residence halls, except North Quad and Stockwell Hall. Nearly 60% of new students are on North Campus.

Soon after moving in, students can put their names on the waitlist to either change rooms within the same hall or to relocate to another hall. Two students who agree to exchange rooms can also participate in a room swap, provided that University Housing coordinates it.

New student contracts typically include the assigned building and room type only. Specific room number and roommate information is sent in early August.

If you have signed your contract, you need to coordinate a room swap through Housing in order to switch roommates.

Yes, in rare cases, when the incoming first-year class is large.

Yes. We place more than 5,300 new freshman students each year. On average, only about 300 make a room change during the course of the contact period and many of these are because of factors other than a roommate.

Early August.

The residence halls are very secure locations, in which access to the buildings and to the student rooms is controlled by electronic key-cards. Additionally, there are video cameras at each building entrance. University Housing also has its own Security department, providing round-the-clock presence and assistance in the residential areas. All of the residence halls have updated fire alarms systems, and most of them now have fire suppression (sprinkler) systems.

Yes. Rooms remain locked and Housing Security officers patrol the halls to ensure the safety and security of both student and University property.

Students should store valuable items out of sight and refrain from mentioning them to others. We urge residents to close their doors when they leave their rooms, even for a few moments, and to keep their rooms locked.

A lock can be useful in securing a laptop inside the student's room. Additionally, for best security, we recommend that students close the room door whenever they leave.

In addition, the U-M Police Department lets you register your laptop for free. University Housing highly recommends you take advantage of this security program.

Yes, the Mcard allows for limited hours of access to dining halls and Community Learning Centers inside other residence halls.

The card should be deactivated by visiting the Mcard website. A new card can be obtained at the Mcard office during business hours. If the Mcard has been stolen, contact the Department of Public Safety to file a report.

Contact FIXIT during regular hours; after hours, contact Housing Security.

Yes, there is a kiosk in each residence hall for this purpose.

Go to the Community Center for a temporary or replacement keycard. If it is after Community Center hours, contact your RA or the Department of Public Safety.

Students can contact U-M's Department of Public Safety to request an "unlock." Identification is required.

Please contact ITCom.

In the residence halls, general telephone services are available to residents with special needs and to residential student staff members. All others may take advantage of their hall’s courtesy phones.

Residents of the Northwood apartments may bring their own handset for use with the telephone line provided in each unit.

You can use these services to call local, emergency and campus numbers. For more information, visit the ITCom website.

Students in residence halls and Northwood Community Apartments should contact ITCom for repairs or to report outages.

Troubleshooting

  • Poor Reception - Check the cables and cable connections. You may not be making good contact or need a new cable wire (Reconnect cable wire or replace it).
  • No channels/screen is snowy/fuzzy - Check all the connections. If they are fine, your outlet may not be activated. 
  • Receive some but not all channels - Your TV probably needs to be programmed. Try running setup with your remote control. All TVs are different, but typically you will need to:
    • Press the "menu" button on the remote. This will display "on-screen programming."
    • Select "channel set up" or "set up."
    • Make sure it is set on "cable" or "CATV" (as opposed to antenna or air). Then, run the "auto program" or "auto memorize" function. Auto program will scann all the channels. It will take a minute or so and will go up to about 120. It will stop when it is done.

If you continue to experience cable problems, you may contact the Housing Billing Office

Yes.

Yes. All student rooms are equipped with digital cable and it is active when they arrive on campus. The charge for this service is split equally between all of the roommates. Learn more about channels or about cable rates and service changes.

The University of Michigan offers free bus service for students traveling around campus. Students with an active Mcard can also ride the Ann Arbor city buses for free. The Greyhound bus terminal is located less than a mile from the Michigan Union.  Learn more.

The train station is about a mile from the Michigan Union, so students can get there by bus or taxi. There are affordable airport bus services that offer pick-up locations around campus as well as several private shuttle services. Learn more.

Some residence halls (Baits, Bursley, Fletcher, and Oxford) have adjacent parking lots with limited space for students. A parking lottery for these spaces is conducted annually. Learn more.

The University has no restrictions on who may bring a car to campus. However, parking for students on or near the Ann Arbor campus is extremely limited.

There are outdoor parking sites with bicycle loops all over campus. Students should secure their bike with a strong lock (preferably the U-lock type). All bikes should be registered with the City of Ann Arbor.

University Housing is a unit of Student Life, and an equal opportunity educator and employer.

For housing related questions, please contact University Housing.
Email: housing@umich.edu
Phone: (734) 763-3164