Student Rights and Support Resources
in Response to Bias-Motivated Incidents
in the Residence Halls and Apartments

Guiding Principle

Residence halls and the Northwood undergraduate and graduate apartments are communities that are intentionally designed to promote student learning and development from faculty, staff and peers. In residential communities, learning is enhanced when students play an active role in creating and maintaining communities so all members feel safe and valued, and when they take responsibility for the community’s success in achieving its goals. It is essential that the students who are a part of this community participate in all facets of the community living experience and therefore learn to take responsibility for developing the values and standards and their behaviors and actions within it. The community should be inclusive, reflecting the values of the University, not merely being aware of the differences but coming to learn about, appreciate and respect the differences among each of its members.

University Housing is committed to an inclusive, sensitive, socially just and humane community in our residence halls. We pledge to work collectively to examine our values and conduct, and to question those values when they reflect an origin of fear, anger, or ignorance. Acts of bigotry are acts of hatred against us all, and they will not be condoned or tolerated. We must all share in the responsibility of confronting unacceptable behavior, and in providing an example of involved citizenship. --Excerpted from the Living at Michigan Credo

Students have the right to be treated fairly and with dignity regardless of race, ethnicity, color, mental or physical disability or handicap, religion, national origin, gender identity and/or expression, sex, or sexual orientation. Some hate incidents may not be legally classified as hate crimes under federal law. University Housing recognizes the severity of all hate incidents as an affront to our community and will therefore take action in all cases regardless of their status under federal and state laws. The appropriate authorities will determine if a hate incident meets the legal classification of a hate crime and will follow-up accordingly.

Rights of the Victim

• You have a right to be free from intimidation, physical and/or emotional harm.
• You have the right to have any bias motivated incidents against you treated seriously and the right to be treated with dignity.
• You have the right to know all the options available for reporting a bias motivated incident.
• You have the right to request and receive information about the investigation.
• You have the right to consultation with University Housing staff before any personal and community follow-up occurs.

Offices Offering Student Support Services

• University Housing – Residence hall or apartment staff in your building who can be of assistance should you or someone you know experience a bias-motivated incident.
  • Coordinator of Residence Education
  • Resident Director
  • Resident Advisor
  • Minority Peer Advisor/Assistant
  • Academic Peer Advisor
  • Community Aide
    
    
• Office of the Dean of Students
  3000 Michigan Union
  Ann Arbor, MI 48109-1349
  (734) 763-7420 www.umich.edu/~dofs
  E-mail: deanofstudents@umich.edu
  
  
• Counseling and Psychological Services (CAPS)
  3100 Michigan Union
  Pierpont Commons, 2101 Bonisteel (48198-2090)
  Ann Arbor, MI 48109-1349
  (734) 764-8312 - www.umich.edu/~caps
  Hours of operation:
  • Monday - Friday 8:00 am - 5:00 pm
  • Fall & Winter: Tuesday 8 am - 8 pm
  • Services free of charge for enrolled students
  
  Counseling & Psychological Services provides counseling, consultation, programming, and crisis intervention for the student community. Services are aimed at helping students resolve difficulties and acquire skills and knowledge that enable them to take full advantage of their college experience.
  
  
• The Spectrum Center
  3200 Michigan Union
  Ann Arbor, MI 48109-1349
  (734) 763-4186 - e-mail: lgbta@umich.edu
  Hours of operation:
  • Monday – Friday 9:00 am - 5:00 pm
  
  The Spectrum Centerprovides a variety of services to LGBT students, faculty, staff and their families and friends. The office offers programs, events, speakers, bureau panels, crisis intervention, resource library and information and referral services. It also offers support groups; a harassment reporting system; intern and research opportunities; and leadership training and development.
  
  
• Ombuds Office
  6015 Fleming Admin. Building (48109-1340)
  763-3545
  ombuds-DSA@umich.edu
  http://www.umich.edu/~ombuds/
  
  The Ombuds assists graduate, undergraduate, and professional
  students in the resolution of problems and disputes involving any
  part of the University.
  
  
• Office of Student Conflict Resolution (OSCR)
  600 East Madison, G121 South Quad (48109-1372)
  936-6308
  http://www.umich.edu/~oscr/
  
  OSCR administers the Statement of Student Rights and
  Responsibilities (Statement), which sets forth behavioral standards expected of all University students, and establishes a system for responding to conduct inconsistent with stated standards. In addition to the Statement, OSCR provides a vast array of conflict resolution services to students and student organizations, and works closely with other units to build positive living/learning environments where disputes are settled civilly and with dignity for all participants.
  
  
• Services for Students with Disabilities (SSD)
  G664 Haven Hall (48109-1045)
  615-6921
  763-3000TTY
  http:// www.umich.edu/~sswd/ssd/index.html
  
  Services for Students with Disabilities provides services to
  students with visual impairments, learning disabilities, mobility
  impairments, hearing impairments, chronic health problems, and
  psychological disabilities.
  
  
• Sexual Assault Prevention and Awareness Center (SAPAC)
  715 N. University, Suite 202 (48104-1611)
  Administrative/Counseling 998-9368
  24-hour Crisis Line 936-3333
  http://www.umich.edu/~sapac/
  
  The Sexual Assault Prevention and Awareness Center (SAPAC)
  provides education, prevention, advocacy, and crisis intervention
  to the University community for survivors of sexual assault,
  dating/domestic violence, stalking, and sexual harassment.
  
  
• International Center
  Main Office
  603 E. Madison Street
  Ann Arbor, MI 48109-1370 (next to the Michigan Union and West Quad)
  Hours: 8am to 5pm
  Monday through Friday
  (734) 764-9310
  
  The International Center is a major player in international
  education and intercultural learning at the University of Michigan.
  The International Center is the heart of the University for core
  services to international students, scholars, faculty, staff and
  visitors and to members of the UM community working and
  traveling abroad.
  
  
• The Office of Multi-Ethnic Student Affairs
  2202 Michigan Union, Ann Arbor, MI 48109-1349
  (734) 763-9044
  
  
• William Monroe Trotter Multicultural Center
  1443 Washtenaw Avenue, Ann Arbor, MI 48109
  (734) 998-7037
  
  The Office of Multi-Ethnic Student Affairs and the William Monroe
  Multicultural Center are active partners in the development of students of color - addressing racial/ethnic identity development, cross-cultural competency and personal empowerment. MESA exists to promote and sustain a sense of community and involvement for students, particularly students of color. Through our programs and services, we endeavor to create a campus inclusive for all students, which embrace our many identities and experiences.
  
  
• Office of Institutional Equity
  Human Resources and Affirmative Action
  2072 Administrative Services
  1009 Greene Street
  Ann Arbor, MI 48109-1432
  (734) 763-0235
  (734) 647-1388 (TTY)
  http://www.umich.edu/~hraa/oie
  institutional.equity@umich.edu
  
  
• Rackham Graduate School Diversity Initiatives
  1530 Rackham Building
  915 E. Washington
  Ann Arbor, MI 48109-1070
  (734) 647-6341