Housing Billing and Refund Policies
Most charges assessed by University Housing to residence hall or Northwood Community Apartment residents appear on a monthly Student Account Statement issued electronically as an eBill by the University's Office of Student Financial Services.

Giving Bill Access to Others
Residents who want to give others access to the monthly student account statement (parents or others) can do so by authorizing them in Wolverine Access directly.

Inquiries About Housing Charges
Questions about University Housing-related fees, assessments, charges, and refund policies can be directed to the Housing Billing Office, 734-763-3522.

• Room and Board Fees (details below)
• Hall Government Fee - $26.17/year (details below)
• Residential Computing Support and Activation Fee - $75/year (details below)

• Cable Television - $135 per term (details below)
  • Cable television is activated in all student rooms as of fall move in. An equal share of the cable television fees per term is billed to each roommate’s Student Account. Residents who wish to not be billed for cable television fees must submit a cancellation form at the beginning of fall or winter terms (approximately two weeks after the start of the term).
• Refrigerator Rental (details below)
  • Small Refrigerator - $45 per year
  • Micro Refrigerator - $140 per year
• Telephones (details below)
  • Local calls are included as part of room and board fees. Long distance calls are made by using an individual authorization code (which residents activate) to make long distance calls. These charges are billed to a student’s account. Rates are available from UM ITComm.
• ResComp Computer Technician Support - $30 per hour (billed in half-hour installments)
• Parking - $210 per year
  • This fee only applies to residents of any hall who have been issued a parking permit for a University Housing operated parking lot
• Lloyd Hall Scholars Program Fee - $50 per year
• Replacement cost for any item borrowed from the community center that is damaged or not returned

Room and Board Fees
Residents are responsible for all room and board charges that are identified on the contract they signed unless the contract is terminated ( contract termination) by University Housing prior to its end date.When a contract is terminated for disciplinary reasons, the student remains liable for room and board payments for the full term of the contract.

Residence Hall Government Fee
By signing a University Housing contract, residents become members of their house/hall student governing body and the Residence Halls Association (RHA), the student government for all residence hall residents. Residents are required to pay house dues of an amount determined by the RHA Assembly. Residence Hall dues are added as a one-time special assessment to the September Student Account Statement for the entire contract period or the January Statement for Winter Term only. Residents of Martha Cook Building, Henderson House, and the Lawyers Club fall under the specific by-laws of the respective houses with regard to house dues obligations. Once billed, this fee is non refundable and non-prorated.

Ethernet Connectivity
All residents will be assessed a one-time activation fee of $75 for in-room ethernet connectivity. This fee is non refundable and is not prorated in any way.

Cable Television
Cable television service is automatically activated in all resident rooms at the start of the semester.  An equal share of the published cable television fees per term is billed to each roommate's Student Account one month in advance. Residents who wish not to have cable television must submit an online cancellation form by the first Friday after classes begin. If the cancellation form is submitted on-time, any previously billed charges would be adjusted accordingly.  Cancellations requests are still accepted and processed after the deadline but adjustments in the billing are done on a prorated basis according to when we receive the request.

Refrigerator Rental
University Housing will charge to the student account the total refrigerator rental amount due for the period of the rental agreement. If the student wishes to terminate their rental agreement after the refrigerator has been delivered or picked-up, a cancellation fee of $10.00 (small) or $25.00 (micro-fridge) will be assessed. Additional charges may be applied for damaged or missing refrigerators.

Blue Bucks Account
Blue Bucks accounts can be canceled at any time. Any unused balance will be credited to the resident or student's Student Account. Any unused Blue Bucks funds can, at the student's choice, be refunded at the end of the Winter Term, or carried over for the resident or student's use during future academic terms.

Other Housing Assessments
Residents may have additional charges placed on their Student Account related to damage assessments, lock changes, early move-in fees, late stay over fees, or unpaid fines

Northwood Community Apartment Charges and Refund Policies
Apartment Rentals
All Contracts, regardless of the start date, end June 30. You may not terminate a Northwood Community Apartment Contract simply to move to other housing not operated by the University Housing system. You may be able to reassign Your Contract through a Contract reassignment. The University may terminate a Housing Contract for non-disciplinary grounds when a resident graduates or becomes ineligible to live on campus before the Contract expires. Terminations initiated by residents for any reason are not automatic and require that the Contract Termination process be followed. It is the student's responsibility to contact the Student Financial Operations Office, 2226 Student Activities Building, 734-764-7447, to claim any refund which appears on their Student Account.

Cable Television
Basic cable television service is automatically provided to each Northwood apartment. Residents who do not wish to have cable service can cancel at any time by submitting the online cancellation form. Cable service is billed one month in advance and is prorated by the half-month only.  

Child Development Center
30 day written notice is required for any Child Development program change. A $25 administration fee is charged for any change in program or schedule. Either party may cancel enrollment by providing 30 days written notice to the other party. Cancellation initiated by the parent(s) prior to the end of the term shall include a $150 cancellation fee per family for full-time programs and an $80 cancellation fee per family for part-time programs.

Language Program
Northwood Language Program. Classes: Cancel by Wednesday before semester begins: 100% refund. Withdraw by the end of the first week of class: 90% refund. Withdraw by middle to end of second week of class (class as a whole has met at least one time): 80% refund No refunds provided after this withdrawal date. Field Trips and Social Events: All prepaid registrations are non refundable.

General Northwood Community Apartment Programs
All prepaid program registrations are non refundable. Exceptions or prorated refunds may be considered for medical reasons, with appropriate documentation from a physician. Fees will be fully refunded only if the event is canceled by the Northwood Program Coordinator.

Other Housing Assessments
For Northwood Community Apartments, window air conditioning charges, and Child Development Center fees are billed as housing assessments.