General Information
Students living in University Housing are expected to be familiar with and abide by a set of behavioral standards that we call the Community Living Standards (CLS). University Housing has established these standards to support the educational mission of the University, to sustain a safe and secure residence hall environment, and to safeguard the interests of the Housing and University communities. University Housing has a responsibility to restrict any behavior that adversely affects others, creates a safety or health hazard, or impedes the academic success of its residents.

A detailed description of the Community Living Standards and the Housing Student Conflict Resolution Process can be found in the Community Living at Michigan handbook.

The CLS contains the rules and regulations which, along with their contract and the University Statement of Student Rights and Responsibilities, students must honor during their residence. If a resident violates the rules in the CLS, he or she will be subject to provisions of the Housing Student Conflict Resolution Process. Hearings or appeals conducted as a part of this process are not courts of law and are not subject to many of the rules of civil or criminal hearings. University Housing makes every effort to make this an educational experience and use this process as an opportunity to develop a student's sense of responsibility to his or her community. However, because some of the violations of the CLS are also violations of law, residents may be concurrently accountable to civil or criminal justice authorities.

This (HSCR) process may take a variety of paths, but it generally progresses from the student being informed in writing of the alleged violation to a discussion with a Hall Director or possibly an Associate Director of Residence Education. In most cases, this conversation resolves the issue, with the expectation that the student changes the inappropriate behavior, makes better decisions in the future and has learned something about community living from this process. Many cases may result in a formal mediation process between the parties in conflict. In a few cases, a hearing in front of a student panel or an administrator, or possibly a referral to the Office of Student Affairs for adjudication under the Statement of Student Rights and Responsibilities may occur. In rare instances, the student is removed from the residence hall as an emergency measure if it is determined that a student's actions indicate that his or her continued presence in the hall poses an imminent danger to persons or property. If this transpires, the student will be served with notice to vacate the building

Sanctions
Students found in violation of Community Living Standards are given sanctions ranging from warning, to educational or community service time, to contract termination. The goal of these sanctions are to be educational.

Appeals
If the accused student disputes the finding or sanction resulting from the outcome of a formal hearing, the student may appeal the decision. Appeals must be made in writing to the appropriate Associate Director of Residence Education.

Support Services/Other Numbers

Housing Administration Office
This office is home to the Residence Education staff who oversee the Housing Student Conflict Resolution Process (HSCRP).
Phone: (734) 747-3048

Office of Student Conflict Resolution, a unit of the Office of the Vice President for Student Affairs
Handles cases involving the Statement of Student Rights and Responsibilities. The Statement describes conduct necessary of all University students, including Housing residents. This office also administers alcohol workshops for students with multiple alcohol violations.
Phone: (734) 936-6308
Web: www.umich.edu/~oscr

Counseling and Psychological Services (CAPS)
Offers free, confidential, short-term personal counseling on a variety of issues to enrolled students, including educational and skill building services, assessment of substance abuse patterns, substance abuse therapy and referral.
Phone: (734) 764-8312

Office of Lesbian Gay Bisexual and Transgender Affairs (LGBT) Offers confidential counseling, advocacy, mentoring, educational programs, and crisis intervention.
Phone: (734) 763-4186

Multi-Ethnic Student Affairs This office offers programming for Multi-ethnic student organizations as well as confidential counseling, advocacy, mentoring, educational programs, and crisis intervention.
Phone: (734) 763-9044

Office of the Ombuds
Primarily works with students to resolve problems encountered with University offices. However, the Ombuds also offers confidential advocacy for students involved in the resolution process.
Phone: (734) 763-3545

Sexual Assault Prevention and Awareness Center (SAPAC)
Offers free, confidential counseling, advocacy, and education for students on issues related to sexual assault and domestic violence.
Phone: (734) 763-5865
Crisis Line: (734) 936-3333

Student Legal Services
May provide legal advice to students with law enforcement or legal issues. May not be involved in Housing Student Conflict Resolution Process (HSCRP) Process or in disputes against the University.
Phone: (734) 763-9920

University Health Service
Offers general medical services to students at reduced cost as well as written resources for parents on alcohol and other drugs. UHS can also direct parents to other appropriate resources on campus when needed.
TelePrompTer: (734) 764-8320
Health Promotion and Community Relations: (734) 763-1320
Web: www.uhs.umich.edu

DrinkWise
This University program counsels people who drink to make healthy choices.
Phone: 1-800-222-5145 or (734) 998-9473
Web: www.med.umich.edu/drinkwise