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residence staff selection: Expectations

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Staff Expectations

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General Expectations for all ResStaff

  • Follow the University Housing Mission, Vision, and Values.
  • Seek to be a role model for residents in professional, academic and personal behavior.
  • Demonstrate a commitment to building community in the residence halls. For addtional information on our philosophy, please review the Community Development Model
  • Be available to residents - which will include guidelines around time away from the building and outside work/activities.
  • Model a commitment to multiculturalism and social justice.
  • Engage in positive interactions with fellow staff members.
  • Protect the rights of the community by consistently enforcing Community Living Standards.
  • Be available for training, staff meetings, planning and implementing programs, and personal interaction with residents.
  • Attend and successfully complete the Residence Staff class (RA, MPA/A, MLC, PASS)

Time Commitments

  • Meetings
    Monday evenings, 6:00 - 8:00 PM are reserved for regularly-scheduled building staff meetings. Staff members are required to be available and should make no academic or other commitments for this time. In addition, all academic support staff have additional regularly scheduled staff meetings. Residence staff members are required to attend all staff and special meetings called by their supervisor or the Department of Residence Education, during the academic year. Pre-scheduled examinations are excused absences, but notification must be given to supervisor.
  • Vacations and Breaks
    Residence halls remain open during the Fall Break, Thanksgiving and Spring Break periods and duty coverage is required. Residence staff members may remain in their rooms during these times. All residence halls are closed during Winter Break (the period between the end of Fall Term and the beginning of Winter Term). Residence staff members may not stay in their rooms during this period due to security concerns and, consequently, must make other housing arrangements.
  • Accessibility and Time Away
    To ensure accessibility to residents, Residence Staff members will be required to restrict time spent away from the building. In addition to breaks and holidays outlined in the Letter of Appointment, ResStaff are allowed to be away from the hall a maximum of 3 weekends per term and must have all absences pre-approved by their direct supervisors. Requests for additional time off will be evaluated on an individual basis.

In addition, all ResStaff members will be expected to:

  • Attend and fully participate in fall training (approximately 2.5 weeks prior to the hall opening in the fall term), supervisory meetings, staff meetings, required in-service training seminars, duty/on-call responsibilities, Winter training and other training commitments.
  • Maintain a standard of personal conduct commensurate with his/her responsibilities.
  • Maintain establishment of primary residence in the assigned room, suite, apartment.
  • Perform the duties and meet the expectations described for their Residence Staff position.
  • Work through final week of each term and may leave on the day following closing as outlined in their Letter of Appointment. Also, Residence Staff are required to return to the residence halls the day the hall opens winter term.
  • Not hold elected offices or chair committees on any of the following organizations: Residence Hall Association (RHA), Hall Councils, and Multicultural Councils. These organizations are intended to provide other opportunities for leadership development for students. Extra-curricular commitments beyond the Residence Staff position and regular class commitments may not exceed 10 hours per week.
  • Participate in periodic performance evaluations throughout the year with feedback being provided by residents and supervisors.

During the term of appointment, Residence Staff shall not, except by prior permission from their supervisor(s):

  • Register for fewer than 8 (undergraduates) or 6 (graduate students) credit hours per term. Staff should also not register for more than 18 credit hours per term. Doctoral candidates need only provide proof of enrollment.
  • Accept any other employment. If permission is granted by the Hall Director, employment must be kept to maximum of 10 hours per week.
  • Hold more than one major campus activity post; this cannot exceed 10 hours per week.

The following acts, if committed by a Residence Staff member, will warrant consideration for immediate dismissal from the position and cancellation of all benefits of employment:

  • Violation of university policy, Community Living Standards Guidelines, local ordinances, state statutes or federal laws.
  • Losing master keys/misuse of duty staff keys (giving keys to someone else/unlawful entry).
  • Physical assault.
  • Missing duty or missing training without permission (unexcused absences).
  • Misuse of University property.
  • Violation of serious offenses as outlined in the Community Living Standards (alcohol, illegal drugs).
  • Failure to advise the supervisor of an extended absence from the hall or from campus.
  • Refusal to comply with a reasonable request made by the supervisor, in line with expectations expressed or implied in the position description.
  • Acts of negligence, which cause reasonable doubt of satisfactory job performance.
  • Behavior which can reasonably be considered damaging to the ability of Residence Education, Facilities, and Dining Services to meet its contractual responsibilities.
  • Failure to comply with any of the conditions listed in this document or the position description.

We are dedicated to:

  • Effectively serving and working with residence hall students, staff and faculty of diverse backgrounds and viewpoints
  • Encouraging students to take responsibility and challenge themselves to grow, and to support each other’s growth
  • Providing a safe environment – one that promotes both physical and emotional well-being
  • Providing linkage and access to services both within and beyond Housing
  • Supporting the academic and educational mission of the University by providing opportunities for learning within and beyond the classroom – bringing learning into the living environment
  • Working toward a common vision and aspirations for the quality of life of the residence hall community