Community Assistant Student Staff Position


Work Schedule

Community Assistant student staff can expect to work various hours across seven days a week that insures that the community center is open to the community.  This includes working evening and weekend shifts as well as during some of the breaks such as Memorial Day and Independence Day. Generally students can plan to work approximately 12-15 hours per week. Actual hours may be more or less depending on the needs of the community center. Additionally students should schedule so they can be available for staff meetings (time TBD) although these meetings may not occur every week.  

Responsibilities

• Work in a manner that enhances a supportive community by getting to know residents, both individually and collectively, address the needs of residents, and help with community building to meet the needs of the community.
  
• Model a commitment to multiculturalism and social justice by creating and fostering a community in which all individuals are respected.
  
• Demonstrate team-supportive behavior for successful staff and building teams.
  
• Provide excellent quality service related to:
• Answer phones and respond to inquiries with quality service skills to include follow-up with the caller as necessary
• Take pride in serving as a resource for all inquiries
• Sort and distribute mail and packages to students per provided guidelines
• Problem solve as needed to reach desired outcome
• Manage confidential information in a secure and sensitive manner.
• Learn effective operation of any university owned equipment
• Follow proper procedures set by Housing Security Supervisors regarding the ONITY key-card security system in distribution of key-cards during room check-in/check-out and lock-outs.
• Attend to detail in all administrative functions and follow through to insure appropriate completion.
  
• Model personal behavior that is consistent with the Residence Education values, Community Living Standards, Statement of Student Rights and Responsibilities, and all state and federal laws
  
• Comply with University of Michigan, University Housing, and Residence Education policies and procedures.
  

Compensation
.Room for double occupancy.