Who to Contact with Cable Questions?

For information or questions about cable billing, initial activation, cancellation, reactivation and troubleshooting, call (734) 936-2425, or email cablevision@umich.edu.


For information or questions about repair service, receiver boxes (for non cable ready TV’s) or to report a cable outages, contact ITCom at 734-647-8888.

For information about the Michigan Cable Network channels (channels 52, 53, 55-58), (Residence Halls only) call (734) 763-1688 or go to the http://www.housing.umich.edu/services/mcn/index.html web page for more information.

For information about connecting your TV to the cable network, see the cable television connection guide on the UMTV web site.