Housing Security is a division of University Housing and the Department of Public Safety. Jointly employed, managed and directed, Housing Security is dedicated to providing a safe and comfortable environment for our residents to enjoy and call home.

University Housing residence halls have security coverage 24 hours a day, 365 days a year. One officer is assigned to each building each night from 9:00 p.m. through 7:00 a.m. Between 7:00 a.m. and 9:00 p.m., there are officers on patrol who will respond to any of our buildings should our dispatch center receive a request for assistance.

Contacting Housing Security
Call 911 from any University telephone for emergencies in progress.

Call 3-1131 from any University telephone for non-emergency situations. If you are outside of the University, call (734) 763-1131.

Both numbers ring into the Department of Public Safety's communications center. The dispatcher will obtain all necessary information and will then dispatch an officer. Our communications system also allows direct radio communication with University Police officers. If necessary, a police officer will be dispatched to the scene, along with a Housing Officer.

Calling 911 from any phone on the University of Michigan campus connects to the University of Michigan Department of Public Safety.

There are also blue topped emergency telephones all over campus, including near residence halls. Lifting the receiver automatically places a direct call to D.P.S. Help is immediately dispatched for emergency calls. Non-emergency calls for assistance are handled in the order they are received.

When Should I Call Security?

• Any time a resident observes someone behaving in a suspicious manner or feels that his/her or another person's safety is in jeopardy
• If you are the victim of a crime or observe a crime being committed
• If you are injured and require medical attention
• Any other situation that you deem to be an emergency. Even if it seems inappropriate to contact Security, officers can, at the very least, direct you to the correct course of action.

What Do I Do if there is a...

Fire in a Residence Hall

• If you discover a fire, pull the fire alarm and exit the building
• If you hear the fire alarm, immediately evacuate your residence hall room via the nearest fire exit if you can do so safely
• Keep a safe distance from the building
• Await further instructions from responding emergency personnel
• For further information, please review the University Housing's Fire and Life Safety Efforts
  

Fire in a Northwood Housing Unit

• All residents should evacuate the unit
• From a safe location, call 911
• Notify residents in adjoining units if you can do so safely
• Standby to direct emergency personnel to the unit(s)

Tornado Warning

• Take cover - go to interior corridors or interior room, elevator lobbies, or other interior space in LOWER LEVELS of the building ONLY
• Stay away from windows
• Do NOT sound the fire alarm unless there is a fire
• Do NOT call the Department of Public Safety to check on the weather status or to ask questions that can wait until after the warning is over
• Notify the Department of Public Safety if you sight a tornado or if any other emergency arises

Crime in Progress

• Dial 911
• State the nature of the crime
• State the location of the crime
• Give a description of the suspect(s) or incident
• If possible, stay on the line until DPS has all the needed information
• Remain calm and be ready to provide information

Medical Emergency

• Dial 911
• State the nature of the problem
• State the specific location
• Stay on the line until DPS has all the necessary information
• Remain calm and be ready to provide any other information

Case of Telephone Harassment

• Do not engage the person in conversation
• Request that the person stop calling
• Remain calm and show little emotion
• Remind the caller their behavior is illegal
• Hang up the telephone
• Note time and date of all calls
• Record the message if you can
• Contact the Department of Public Safety for additional options and instructions

Bomb Threat

• If you receive or hear word of a bomb threat, call 911 immediately
• Do NOT sound the fire alarm
• Follow the instructions of resident staff and security personnel